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Frequently Asked Questions

Have questions? We’re happy to help. Scroll over a few here, or contact us directly to speak to us about your account.

What is Chapter 9 Bankruptcy and Why Did WCE File for it?

A: Chapter 9 Bankruptcy gives municipalities the ability to restructure and examine opportunities to move forward and continue providing service to their customers.

This decision was made based upon multiple factors including last summer’s unprecedented heatwave which depleted supplies and drove up costs, along with rising energy costs due to state renewable energy requirements, and the Governor’s COVID-19 mandate that no customers could be disconnected due to non-payment of their utility bills. Over the last year, delinquencies averaged ten times higher than pre-Pandemic industry standards and have cost WCE millions of dollars in added cost burdens. Based on these factors, Chapter 9 Bankruptcy was the best option for WCE to restructure its finances.

How Will the Chapter 9 Bankruptcy Impact WCE Customers?

A: WCE customers will not experience any service interruptions as a result of the Chapter 9 Bankruptcy filing. WCE will update customers throughout the Chapter 9 Bankruptcy process.

What does deregistration mean for WCE customers?

A: WCE has deregistered as a public utility with the CPUC and is winding down services. This means starting June 15th, all WCE customers will be transitioned to SCE with no disruption to your existing services. WCE customers can call (866)356-4175 to speak to a WCE representative to learn more or can access our FAQ on Deregistration HERE.

Mother reading a story to her children in a well lit room.

What is Western
Community Energy?

Western Community Energy is a CCA program that gives your local government the opportunity to buy electricity directly from its source.

This gives you more control of what type of energy resources you use, how the rates are set and what your energy programs look like.

Norco, Perris, and Wildomar launched in April 2020.

Jurupa Valley, Hemet, and Eastvale launched in May 2020.

Step 01

Your community buys the power at a more competitive rate.

Step 02

You choose an energy type and rate based on your preferences.

Step 03

As a local program, any profits go back to your community.

Step 04

Your current utility provider continues to maintain your power.

Our Packages

Working with a CCA means you have more control over what kind of energy you use. As a Western Community Energy customer, you’ll have the option of choosing between different energy packages. Your specific rates will be available when your city enrolls, but see below for our upcoming plans.